Crisis management is one of the Important subjects of management sciences But despite its importance, especially in today’s risky world, due to the hidden and surprising nature of crises and the involvement of managers in solving everyday problems, it is neglected by most managers and planners. Preparing for unexpected events and disasters is one of the basic responsibilities of hospitals, especially educational and medical centers. The current research was aimed at investigating the impact of crisis management on hospital performance indicators. The research hypotheses were formulated according to the research components. The method used In this research Is a descriptive-cross-sectional method and a survey group, and the research population includes all the employees working in educational and therapeutic hospitals affiliated to Kermanshah University of Medical Sciences who worked in these hospitals in 2016 (Imam Reza, Imam Ali, Dr. Mohammad Kermanshahi, Farabi, Taleghani, Motazadi and Imam Khomeini (RA)) By using the available sampling method, the sample size was estimated through random sampling and the following statistical formulas at the confidence level of 95%, the power of the test was 80% and r = 0.17 equal to 300 people. The research data was analyzed using SPSS and Amos software and descriptive and inferential statistics. The findings showed that the situation of crisis management in the selected medical sciences hospitals of Kermanshah was more than average and in a desirable level. Also, the situation of crisis management on hospital performance indicators has been more than average and at a desirable level.

crisis management hospital performance index medical education hospitals Kermanshah